- Head nurses are healthcare professionals who have nursing and management responsibilities. Staff nurses with extensive experience and a high degree of skill are frequently promoted to this more management-oriented post. Head nurses are in charge of the nursing staff and serve as the major point of contact for nurses with doctors, administration, and other healthcare professionals.
- Head nurses can operate in a variety of settings, including hospitals and clinics with large enough staffs that someone needs to supervise and organize them. Hospitals, nursing homes, and other treatment institutions are among these facilities.
Head nurses need a combination of competencies linked to office administration, interpersonal skills, and managerial expertise to fulfill their daily jobs.
The following are the most useful skills for head nurses:
- Leadership; Head nurses employ strong leadership abilities to guarantee that their nursing staff completes their tasks appropriately and securely.
- Communication; Patient needs, nursing directives, and other medically significant information must be communicated effectively and efficiently by head nurses.
- The head nurse’s organizational abilities are crucial for coordinating the nursing team, managing patient data, and monitoring patient treatment.
- Customer service: When it comes to placing and fulfilling orders for supplies and equipment, head nurses frequently collaborate with vendors. Customer service skills are also useful when communicating with patients, listening to their requirements, and meeting their demands, even if they don’t consider patients to be customers.
- Empathy and compassion: When working with patients, head nurses employ empathy and compassion to better understand their needs, which allows them to better treat their medical difficulties.
- Analytical skills: Because head nurses diagnose patients frequently, reviewing test findings or researching patient files might assist them to figure out what the problem is. Analyzing hospital records might also assist them with their administrative responsibilities.
Head nurse – Roles
Head nurses are responsible for a variety of tasks around the facility. They do regular day-to-day nursing responsibilities for patients as nurses. Their tasks as managers include oversight, administration, and communication.
A head nurse’s daily responsibilities include the following:
Coordinating patient payments with the payments department or process payments on their own
Participating in the hiring of new nursing staff and training new hires
Creating schedules for nursing staff
Resolving employee conflicts
Resolving patient issues
Creating reports for facility management
Placing orders for equipment and supplies
Most organizations require at least a Bachelor of Science (B.S.) degree for their head nurses.
Common areas of study can include: